If you have any questions or concerns about the products or about your purchase, please feel free to contact the following customer service department via email, or by using the toll free phone number.


AURAVIE Contact Info:

Product Support:

Phone: 1-866-216-9336
Available: Monday-Friday 7AM-4PM PST
Email: support@auravie.com
Avaliable: Anytime, 24 hours / 7 days a week

Returns:
In order to return the product, you must call customer service for an RMA number before shipping returns to the address below.

Attention: AURAVIE SKINCARE
16161 Ventura Blvd #378 Encino, CA 91436


KOLLAGEN INTENSIV Contact Info:

Product Support:

Phone: 1-866-269-1550
Available: (9am – 10pm PST).

Returns:
In order to return the product, you must call customer service for an RMA number before shipping returns to their address.